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FAQ

  • Great question! CCWomen is a professional community for women and allies in the customer contact industry, though anyone in any industry is welcome to join. CCWomen provides networking opportunities, live and virtual events, resources, book clubs, mentor matching, and so much more. We are an inclusive, year-round resource meant to help you reach your goals.

  • CCWomen stands for Customer Contact Women, but we welcome anyone from any industry who could benefit from a professional community of women. 

  • CCWomen was founded in 2018 during the height of the #MeToo movement. Recognizing that many industries are male-dominated, founder Sandy Ko saw a need for a space just for women (and allies). Sandy kicked off CCWomen with a brunch, and it has since evolved into a professional community like no other!  

  • CCWomen is open to everyone! We encourage men, allies, and all underprivileged employees to attend our events and become a member of our community. We believe our platform can help anyone reach their goals. 

  • CCWomen membership offers exclusive access to our network and all of our offerings. Live and virtual events, mentor matching, networking opportunities, exclusive content, book clubs, and more! 

  • If you become a member on-site at the CCW Las Vegas event, membership is $49 a month for your first three months, and then $99 a month after the promotion ends. 

    If you sign up online, membership is $99 a month.

  • As a member, you can expect to:

    • Attend exclusive member-only events
    • Gain access to a network with like-minded colleagues
    • Join the CCWomen Book Club: Shelf Indulgence
    • Contribute to discussion forums to benchmark and get organizational best practices
    • Receive unlimited access to CCWomen research and resources
    • Grow organizational visibility among women in the industry
    • Get VIP Reserved Seats at CCWomen Summit + CCW Main Conference Days

    ...and so much more!

  • You may cancel your membership at any time, but we would hate to see you go! Luckily, if you change your mind, you can become a member again and pick up where you left off.

  • The CCWomen Summit takes place three times a year alongside the greater CCW events. Our summits take place prior to the Main Conference days. We have smaller events and virtual showings throughout the year as well.

  • Contact us! 

    CCWomen strives to be a stage for you to stand on so you can share your story and your expertise with our community.

  • Reach out to Grace, our podcast host and content extraordinaire! They are always looking for interviewees who can inspire and educate our community.