Wednesday, 8/6 | 12 PM Eastern 

Achieve Career Longevity: Future-Proofing Tips for Women in CX

Automation, shifting consumer expectations, and increasingly high-level AI solutions are pushing the customer contact industry to the precipice of remarkable transformation. As we continuously navigate the unprecedented, many women are left to question: How do I stay relevant and competitive? Where are my learning gaps? How can I adapt my role in an ever-demanding tech-saturated world?

Join Genesys for an enlightening session where leaders share powerful stories and insights on leveraging change for robust career growth. With a stage full of industry titans and luminary change-makers, discover how to secure future-relevant skills and thrive amid constant disruption.

Tune in with our speakers as they: 

• Reflect on their dynamic career journeys 
• Emphasize the importance of an expansive network
• Discuss the most current technologies shaping customer contact 
• Demystify and reframe AI as a tool for customer contact success
• Provide best practices for future-proofing and expanding your role

RSVP to attend the webinar and level up your CX career.

Speakers: 
Mackenzi Eisman, Senior Manger, Global Payments Inc. 
Amy Sessions, Division Manager, Utility Customer Service, City of Clearwater
Veronica Servantez, SVP of Product Marketing at Genesys

Mona Zielke, Global COO, Voya Financial