About CCWomen
Customer Contact Women (CCWomen)
A community created by women, for women and allies.
CCWomen is all about equity and inclusion. Everyone is welcome to attend our events.
Our purpose is to support, celebrate, and connect women and allies.
Our mission is to revolutionize the customer contact industry through community, one woman at a time. We’re here to build a stage for you to stand on.
Our 4 Pillars
At CCWomen, we operate on four principles that guide us:
1. BUILD A STAGE:
We empower women through celebration.
2. CRYSTAL CLEAR:
Our content is always transparent, backed by research and feedback.
3. SKIN IN THE GAME:
We work hard to create a community that we would want to be a part of.
4. READY FOR CHANGE:
We strive to raise the bar on equity and DEI.
Get Involved in Our Community!
Our community needs:
- Products that are relevant to our community, but push the edges to invite change, diversity, and new faces.
- Direct community interaction. Networking, mentor matching, and events that provide points of contact & support among the community.
- Tangibility. Products should all have practical value along with emotional value.
- Celebration. Much of our community has been in the industry for 10+ years. Others are less senior but still need support. Genuine celebration helps keep us motivated, sharp, and determined.
Contact us to see how you can get involved in meeting our community needs and helping us grow.
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Yes! CCWomen is for women, men, allies, non-binary. We are an inclusive community that welcomes everyone.
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We have 3 CCWomen Summits that take place during the greater CCW events.
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The CCWomen Networking Breakfast is for CCW attendees only. If you are registered for the greater CCW event you can join us at the CCWomen Networking Breakfast that takes place on the morning of the last day of the conference.